Question 1

What's the difference between the Lip Balms?

Accepted Answer

Lip Balm Fata, Strega, Rockstar and Popstar are pH-reactive. They deliver vibrant colour on contact with lips, and contain Frescolat®, a cooling agent that plumps the lips.

Ghosted is an extremely nourishing, pigment-free lip balm. Fake Smile is pH-reactive and contains Argan oil which helps nourish the lips.

Question 2

Can I use it during pregnancy or breastfeeding?

Accepted Answer

Yes, there are no contraindications.

Question 3

Can I use Lip Balm on top of a lip tint without it affecting the colour or staying power?

Accepted Answer

The lip balms are formulated with oils and waxes therefore applying them on top of lip tint will affect staying power. The reactive pH could also affect the colour of the tint.

Question 4

I have recently had my lips microbladed/tattooed, is it safe for me to use the Lip Balms?

Accepted Answer

The Lip Balms have been dermatologically tested but have not been tested on damaged or freshly tattooed skin. They should be applied to undamaged skin.

In these cases, we recommend that you consult the doctor or specialist who carried out the treatment for information on the most suitable product for you.

Question 5

What does the “Recycle Lovers” symbol mean?

Accepted Answer

The ‘Recycle Lovers’ symbol , which can still be found on some of our packs but will soon be removed, has the sole purpose of emphasising that we have always championed sustainability and strive to raise consumer awareness regarding recycling.

To ensure proper disposal, comply with the waste disposal indications given on the pack of each product, by separating the individual parts (bottle, cap, label, box) and disposing of them using the relevant sorted waste collection, in accordance with local regulations.

Question 6

What does the coral symbol mean?

Accepted Answer

The coral symbol , which can still be found on some of our packs but will soon be removed, has a purely graphic and decorative purpose, associated with the intended use of the product. It does not constitute certification and does not mean that the product is ‘coral safe’, ‘reef safe’ or otherwise devoid of impacts on the marine ecosystem. For information on the composition of the product, consult the full ingredient list stated on each pack.

Question 7

What does the little leaf next to “vegan” mean?

Accepted Answer

The caption ‘Vegan’, accompanied by the leaf symbol, which can still be found on some of our packs but will soon be removed, has the sole purpose of pointing out that the product is formulated without using ingredients of animal origin. The leaf has a merely graphic and symbolic purpose, and aims to draw attention to the plant-based origin of the product. The symbol is not meant to represent any ecological characteristic of the product or its packaging. The information refers solely to the composition of the formula.

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